Senior Sales Engineer

Responsibilities:

This position is responsible for the direct sales of all our measurement and instrumentation products and the development of strong customer relations at target accounts and maintenance of positive customer satisfaction in assigned territory and markets. 
Duties include account management, account penetration, participation in the development of new product ideas and account/territory forecasting. 

  1. Duties include developing and implementing sales strategies with focus at the local, region and national levels. This includes account management, account penetration, account retention, account/market forecasting, and identifying current and future market potential for the pre-clinical laboratory use of the Pinnacle Biomedical Product Portfolio.
  2. Identify and develop relationships with key groups and product areas within target customer facilities that have a need for Company’s Measurement products.  
  3. Coordinate the strategic use of this information with Company’s sales and marketing personnel to maximize account penetration and sales in both domestic and international markets.
  4. Monitor product sales, working closely with Marketing, Customer Service and Customer Operations to ensure high levels of customer satisfaction.
  5. Responds to requests for service and assistance.
  6. Provide feedback regarding product simplification and standardization to enhance profitability of sales line. 
  7. Provide feedback to immediate supervisor and marketing personnel for the development of marketing policy, recommended products and product line revisions as well as pricing changes.  Participate in the development of new product ideas.
  8. Maintains up-to-date understanding of competitors’ activities and competitive offerings.
  9. Maintains up-to-date understanding of industry trends and technical developments that affect target markets.
  10. Work closely with Inside Sales to close small account orders most efficiently.     
  11. Conduct presentations and demonstrations of Company products and capabilities.     
  12. Coordinate the development of proposals and quotations as necessary.
  13. Assist other departments within organization to prepare manuals and technical publications.
  14. Represent company at National, Regional and Local product trade shows and product exhibitions.
  15. Promote the Pinnacle Technology customer oriented culture through positive, ongoing relationships and activities. 
  16. Achieve sales goals and objectives.
  17. Daily and overnight travel within designated territory is required.
  18. The successful candidate will possess:
  19. Bachelor’s Degree, BSEE or other, additional Advanced Degree preferred.
  20. Must have 3-5 years of successful sales engineering experience; prefer experience in the Life Sciences/Biomedical/Pre-Clinical Laboratory Research Environment.
  21. Experience with Biosensor and/or EEG/EMG systems within animal research environments desired, but not required.
  22. Candidate must possess strong interpersonal and communication skills, both written and oral negotiation and presentation skills.
  23. Position requires ability to analyze and interpret data for effective sales strategies.
  24. Travel is required and may involve visits to remote or urban areas either individually or with other personnel.
  25.  Must have excellent organization, communication and time management skills.
  26. Ability to understand and adapt to customers’ changing needs.
  27. Demonstrates business acumen and strong knowledge of sales processes.
  28. Demonstrates leadership and strong decision-making skills.
  29. Strong motivation to sell.
  30. Excellent technical aptitude.
  31. Excellent customer problem solving skills.
  32. Good listening skills.
  33. Consultative selling skills.
  34. Independent self starter.
  35. Relationship builder.
  36. Results oriented.